FREQUENTLY ASKED QUESTIONS:

What is Supervised Visitation

Supervised Visitation refers to childrens' contact to a non-residential or non-custodial parent in the presence of a professional visitation supervisor.  Visitation Supervisors are responsible for observing interactions and ensuring the physical and emotional safety of your child.

What is Supervised Exchange? 

Supervised Exchange is where a visitation supervisor is present when parents and/or caregivers meet to exchange children for visitation purposes.

 

Who supervises the visits, exchanges, and supervised phone  calls?

The people who supervise/monitor the visitations, exchanges, and  supervised phone calls consist of paid staff who are trained to monitor, document, and appropriately intervene. Every visitation supervisors are well trained and have worked in various private, non-profit, and governmental agencies within the child advocacy ecosystem. Our supervisors include social workers and other human services professionals with experience as crisis intervention specialists, child welfare and law enforcement professionals, clergy, psychologists, and other helping fields. Our visitation staff are knowledgeable in the areas of domestic violence, child abuse and neglect, substance abuse, disabilities, crisis intervention, and other various social issues and receive specialized supervised visitation training before being assigned to work with families. Management and oversight of all visitation program services are provided by the most experienced staff.

 

Where do visits occurs?

Visits can occur at our facility, where stated in the court order, at another mutually agreed location, or at a location of the visiting party’s choice unless otherwise restricted by court order. AT INDABA provides a neutral location to both parties where visits can occur indoors (in case of inclement weather), has outside space for some activities to occur, and within walking or short driving distance to a variety of stores, restaurants, and public parks. AT INDABA is located in Seattle at 2800 East Madison Street, Suite 208. 

 

Why use a professional service, particularly when there is a fee involved?

It is often difficult to find a family member or friend who is totally neutral and which both parties can agree to supervise visits. If the parties are having sufficient conflict, in which supervision has become necessary, chances are unlikely they will be able to find an individual they both will trust. It can be a strain on family members and friends to be in this particular situation and they quickly tire of being in the middle of conflict and usually cannot remain a neutral party. The feeling of trust and safety is then compromised. For these reasons, friend or relative supervision often does not work well for the child or parties.